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Customer Service

Speed of response

Importance of Ownership

Understanding customer context

Empathic communication

Recovering an irrate customer

Other Open Programs

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Emotional Intelligence

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Negotiation Skills

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Selling Skills

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Design Thinking

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Art and Science of
Presentation Skills

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Executive Presence

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Neutralize MTI and
Develop Right Accent

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The Memorable Professional

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Impactful Email Writing

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